South Wales Police Authority

Complaints Against Service Received

Complaints Against Service Received

The Police Authority aims to provide the best service possible to all members of the public across South Wales.
 
We realise, however, that sometimes people may feel we have acted unjustly towards them in the service we provide.
 
Should you wish to make a complaint against the service provided by South Wales Police Authority, you must make this in writing, and contact the us. Click here for our contact details.
 
Please note, however, that this refers to service provided by the Police Authority directly, and not the Force.
 

South Wales Police Force

 
Should your complaint relate to service received from the South Wales Police, for example how the Force dealt with an incident, you must contact the Professional Standards Department or the Independent Police Complaints Commission.
 
Independent Police Complaints Commission (IPCC)
Eastern Business Park
Wern Fawr Lane
St Mellons
Cardiff
CF3 5EA
Tel: 08453 002 002
Fax: 02920 366 1948
Email: enquiries@ipcc.gsi.gov.uk
www.ipcc.gov.uk
 
South Wales Police Professional Standards Department
Police Headquarters
Bridgend
CF31 3SU
Tel: 01656 869406
Fax: 01656 869472
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