Complaints of Maladministration
The Public Services Ombudsman for Wales investigates complaints by members of the public that have suffered injustice as a result of maladministration by local authorities.
This covers failure to follow the authority's own rules or the law, bias, the giving of wrong information and other matters.
To make a complaint of maladministration, you should contact the Public Services Ombudsman for Wales, by either:
Writing to:
Public Services Ombudsman For Wales,
1 Ffordd yr Hen Gae,
Pencoed,
CF35 5LJ
Tel: (01656) 641 150
Fax: (01656) 641 199
Email:
enquiries@ombudsman-wales.org